Privacy Policy

Introduction

Welcome to the Norham Cleaning Website. This privacy policy outlines how we use and protect any information you give on this website. We are committed to protecting your privacy and complying with GDPR, ePrivacy, and other applicable national and European laws and regulations. By visiting our website, you agree to the terms of this privacy policy as described below. If you disagree with these terms, please do not use our website.

Information We Collect

• We may collect the following information:
• Name and job title (if provided)
• Contact information including email address (if provided)
• Demographic information such as postcode, preferences, and interests (if provided)
• Other information relevant to customer surveys or offers (if provided)

Use of Your Information

We use the information we collect to:

• Provide our services and customer support.
• Tailor our website to our users’ needs.
• Send promotional emails about new products, special offers, or other information we think you
  may find interesting (if consent is provided).
• Contact you for market research purposes (if consent is provided).

Website Analytics

We want to process as little personal information as possible when you use our website. For this reason, we’ve chosen Fathom Analytics for our website analytics. This service does not use cookies and aligns with GDPR, ePrivacy (including PECR), COPPA, and CCPA compliance standards. With Fathom Analytics, your IP address is briefly processed, but we have no way of identifying you. As per CCPA guidelines, your personal information is de-identified. For more information on Fathom Analytics and their privacy practices, you can read more on their website

Protecting Your Information

We’re dedicated to ensuring that your information is secure. To prevent unauthorised access or disclosure, we’ve set up suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.

Links to Other Websites

Our website might contain links to other sites. Once you use these links to leave our site, we don’t have any control over that website. Therefore, we can’t be responsible for the protection and privacy of any information you provide while visiting such sites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information:

• If you’ve previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us.
• We won’t sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law.

Your Rights

Under GDPR, you have rights related to your personal data:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights related to automated decision-making and profiling.
If you wish to exercise these rights, please contact us at support@wecleanoffices.co.uk

Contact Us

For any queries regarding our privacy policy or the data we hold on you, please contact us at support@wecleanoffices.co.uk